Privacy Policy
Last updated: August 31, 2026
Danville Tree Care & Removal (“we,” “us,” “our”) operates treeservicedanvilleva.com. This policy explains what we collect when you use this site or contact us, why we collect it, and the choices you have.
Information You Give Us
When you submit the estimate form we collect the name, phone number, email address, property address or town, and job details you enter. If you call or text us, we receive your phone number and whatever you tell us or send us, including photographs of your property.
Provide only what you’re comfortable sharing. We don’t need — and we ask you not to send — Social Security numbers, financial account numbers, or payment card details through this website or by text.
Information Collected Automatically
Like most websites, this site records technical information when you visit: IP address, browser and device type, pages viewed, time spent, and the site or advertisement that referred you. This happens through cookies and similar technologies.
We also use a call tracking service, CallRail. It assigns phone numbers to the website so we can tell which advertising brings in calls, and it records the calling number, date, time and duration of calls. Calls may be monitored or recorded for quality and training purposes.
How We Use It
- To respond to your request and give you an estimate
- To schedule, perform and follow up on tree work
- To answer questions and handle complaints
- To measure which advertising and search terms produce calls
- To improve the website and our services
- To keep records we’re required to keep, and to comply with the law
Advertising and Analytics
We advertise online and use analytics services, including Google Analytics and Google Ads. These services set cookies and may use your browsing activity to measure our advertising and to show you ads elsewhere on the internet.
You can control much of this yourself. Most browsers let you block or delete cookies. Google’s ad settings at adssettings.google.com let you turn off ad personalization, and the Network Advertising Initiative and Digital Advertising Alliance both run industry opt-out pages. Blocking cookies may affect how parts of this site work.
Who We Share It With
We share information with the companies that operate this business on our behalf — website hosting, form processing, email delivery, call tracking, and advertising and analytics providers. They may use it only to provide those services to us.
We also disclose information when the law requires it, when we need to enforce our agreements, or to protect the rights and safety of people or property.
We do not sell your personal information for money. Some privacy laws define “sale” and “targeted advertising” broadly enough to include the routine sharing that advertising and analytics cookies involve. If you would rather we didn’t use your information that way, use the opt-out controls above or contact us and we will honor the request.
How Long We Keep It
We keep inquiry and customer records for as long as we need them to do the work, answer follow-up questions, and meet our tax, insurance and legal obligations. When we no longer need information, we delete it or render it unidentifiable.
Security
We use commercially reasonable safeguards to protect the information we hold. No website or method of transmission is completely secure, and we can’t guarantee absolute security.
Your Rights
Virginia residents have rights under the Virginia Consumer Data Protection Act, including the right to confirm whether we process your personal data, to access it, to correct inaccuracies, to request deletion, to obtain a copy, and to opt out of targeted advertising, the sale of personal data, and certain profiling. If we deny your request you may appeal, and you may contact the Virginia Attorney General’s office if you’re not satisfied.
Depending on where you live, other state laws may give you similar rights. To make a request, contact us using the details below. We may need to verify your identity before we act, and we will not treat you differently for exercising these rights.
Children
This site is meant for adults and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Other Sites
This site may link to websites we don’t operate. We are not responsible for their content or their privacy practices. Read their policies before giving them information.
Changes
We may update this policy. When we do, we’ll change the date at the top of this page. Material changes will be reflected here, so check back if privacy practices matter to you.
Contact Us
Questions about this policy, or want to make a privacy request?
Danville Tree Care & Removal Danville, Virginia Phone: (434) 216-5589 Email: Email